Gift Cards T&C

What is a Jujumello Gift Card?
Gift Cards are a quick and easy way to send a gift. You choose the amount and the date to send it. We email it to her inbox or goes straight into her mailbox. To ensure same-day delivery of eGift Cards, orders must be placed by 8:00 p.m. pending payment authorization. eGift Cards are available in denominations from RM100 to RM550. It’s the perfect way to give her everything she wants, and one size fits all.

Where can a Jujumello Gift Card be used?
Jujumello Gift Card purchased on this site are redeemable online at jujumello.com or our occasional pop-up stalls. Gift Cards are redeemable for merchandise only and cannot be used to purchase another Gift Card. Gift Cards may not be returned, applied to previously purchased merchandise, or exchanged for cash.

How to redeem a Jujumello Gift Card?
STEP 1: Register/Log in to your account.

STEP 2: Add to cart the items that you wish to purchase

STEP 3: At Checkout page, key in the redemption code in the Discount column

STEP 4: Then click APPLY

Is there an expiration to the Gift Card?

Yes, the Gift Card is valid for one year from the date of issuance. If you do not spend the entire balance on the gift card, the remaining balance can be used for the next transaction within the one-year validity. An email will be sent to you with a new redemption code of the remaining value.

What if I provided the wrong information, i.e. wrong mailing address?

Quickly write in to us at hello@jujumello.com or contact us via mobile to make a report. If the Gift Card by Mail has not been sent out yet, the recipient’s mailing address can still be changed. If it has already been sent out, the value of the Gift Card will be returned in full after a deduction of RM10 for printing and courier fees. If you have provided the wrong email address, you can simply write in to us to provide us with the correct email address (or other info). The unique redemption code may be changed upon generating a new eGift Card.

Terms and Conditions
The unique redemption code on the Gift Card is valid for one-time use only. Jujumello reserves the right to decline the use of any gift card in the event of any fraudulent or unauthorized activity suspected. If an Gift Card by Mail is lost, stolen or destroyed by negligence of the recipient, Jujumello may replace it with an eGift Card into the recipient’s email by simply writing in to us at hello@jujumello.com. The eReplacement card will be the value of the Gift Card at the time Jujumello fully processes your request. If the Gift Card by Mail is lost, stolen or destroyed in the process of delivering to the recipient, Jujumello will replace it with another physical Gift Card upon successful investigation.